Shipping And Payment Information


Payment Information

Order securely on-line
or by phone with Visa, MasterCard, American Express or Discover. We also accept payments through PayPal and Google Checkout. If you wish to pay by certified check or money order, please call your order in by phone and we will be happy to help you.

The GeoTrust True Site Seal conveys that we take online security seriously. The highly identifiable icon appear on our website to reinforce that all personal and credit card account information can't be viewed, intercepted or altered. All personal information submitted through our checkout is encrypted using 128-bit Secure Sockets Layer technology and is used solely for the purpose of processing your transaction.

Phone Orders

To order by phone Call (toll free) 1-800-778-2998.

Shipping

We process and ship all orders promptly and can deliver directly to your home or office. We will email tracking information to you after your order ships. Orders are shipped via UPS, FedEx, DHL and USPS Priority Mail. Orders especially Futon Mattresses and Futon Frames may be shipped in seperate packages and may arrive on seperate days. We can ship our Products to many worldwide destinations. All shipping costs quoted on Northern Naturals web site are for shipping with the continental U.S.A. Please contact us for shipping costs outside of the continental U.S.A.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:

E-mail: customerservice@northernnaturals.com

Phone: (Toll Free) 1-800-778-2998    

Business Hours: Our Order and Customer Service Department are Open 9am - 8pm (Mountain Standard Time) 7 Days a Week.

Write Us: Northern Naturals
140 Calle Don Jose
Sante Fe, New Mexico
87501

 

Toll Free 1-800-778-2998